November 15, 2024
Mr. Naresh Ahuja, Founder and CEO at SMS Scientific Pvt Ltd.

(Empowering Patient Education: SMS’s Innovative Consultation Tool Transforms Doctor-Patient Communication),Spoke exclusively with Modern Medi Health , a Healthcare Media Network.

Imagine a scenario where a urologist is consulting with a patient about prostate health. Traditionally, explaining complex prostate conditions like benign prostatic hyperplasia (BPH) or prostate cancer relied heavily on verbal descriptions, anatomical models, and medical jargon. This often led to confusion and limited patient understanding.

With SMS’s prostate consultation tool, the urologist now has access to a comprehensive set of illustration boards specifically designed for prostate health discussions. These boards feature detailed illustrations of the prostate gland, urinary tract, and common prostate conditions. For instance, one board depicts the normal anatomy of the prostate, highlighting key structures and functions.

During the consultation, the urologist can use the illustration boards to visually explain how BPH affects the prostate, causing symptoms like urinary frequency and urgency. The clear visuals aid in demystifying complex medical concepts, allowing the patient to grasp the condition’s impact on their health more effectively.

Moreover, the consultation tool’s patient-friendly language and clear annotations on the boards further enhance comprehension. Patients can actively engage in the discussion, ask informed questions, and participate in developing a personalized treatment plan.

The result? Improved doctor-patient communication, increased patient satisfaction, and better treatment outcomes. SMS’s prostate consultation tool exemplifies how innovative illustration boards can bridge communication gaps, empower patients with knowledge, and elevate the overall healthcare experience.

This is just one product from SMS Scientific Products Pvt Ltd’s range called Science for Doctors.

In 2018, brothers Naresh and Haresh Ahuja of SMS accompanied their father to a prostate consultation at Leelavati Hospital, Mumbai’s premier healthcare facility. Despite being a leading hospital, the doctor faced challenges explaining the necessary procedure, resorting to rough sketches on paper slips. This left the family feeling more confused when leaving the consultation room than when they had entered.

This experience sparked a realization of a significant communication gap between doctors and patients. Motivated to address this issue, the brothers decided to devise solutions. Recognizing the lack of available material and convenient tools for effective and simple communication across diverse patient demographics, they conceptualized and gave birth to Science for Doctors (SFD).

  1. What unique features characterize the innovative solutions offered by SMS Scientific Products Pvt Ltd. in patient education?

SMS has developed highly tailored desk tops named “Science for Doctors” specifically for medical professionals. These desk tops are equipped with patient education content and feature a convenient write-and-wipe surface for multiple uses with a marker pen. Additionally, certain models incorporate 3D anatomy representations directly on the desktop board, enhancing the clarity and realism of anatomical structures for improved doctor-patient communication.

  1. How does SMS set itself apart from competitors in facilitating enhanced doctor-patient engagement?

SMS has revolutionized doctor-patient communication by introducing desk tops with patient-friendly language and illustrations, a departure from traditional tools like bulky anatomical models and wall charts. This innovative approach simplifies disease explanations for patients and provides valuable insights for caregivers, all while optimizing consultation space and improving communication quality.

  1. Could you delve deeper into the collaborative efforts between SMS and prominent pharmaceutical companies in India?

SMS collaborates extensively with pharmaceutical brand management teams to create customized desktops that effectively convey key messages. This collaborative process involves meticulous research and development to ensure the content aligns with the specific disease areas targeted by the pharmaceutical brands. The resulting desktops are uniquely tailored to carry the brand’s message, logos, and educational content in an innovative and engaging format, establishing them as indispensable tools for doctors and patients alike.

  1. What specific product offerings does SMS provide to enhance doctor-patient communication, and how do these offerings cater to the needs of the Indian healthcare landscape?

SMS offers a diverse range of products, including write & wipe slides, 3D therapy frames, and patient explanation books, designed to improve medical communication and education. These products are meticulously crafted through in-depth research on disease areas relevant to Indian conditions and close collaboration with healthcare professionals. Furthermore, SMS offers its products in regional languages to accommodate the linguistic diversity present in India, ensuring accessibility and relevance across diverse healthcare settings.

  1. How does SMS ensure the accuracy and relevance of its medical content, particularly in bridging health literacy gaps among patients?

SMS employs a rigorous process of researching medical and scientific literature to curate evidence-based information. This information is then translated into patient-friendly language and paired with clear and engaging visuals, enhancing comprehension and empowering patients to make informed healthcare decisions.

  1. What measures does SMS undertake to safeguard its medical content through copyrights and intellectual property protections?

SMS takes proactive steps to safeguard its intellectual property by registering patents, trademarks, and copyrights for its innovations and creative works. This commitment ensures the integrity and exclusivity of SMS’s contributions to the medical and educational fields, preserving the value of its offerings.

  1. How does SMS envision the future of patient education and healthcare communication, especially with the integration of modern desktop solutions?

SMS envisions a future where its innovative desktop solutions play a pivotal role in enhancing the quality of doctor-patient interactions, empowering patients with knowledge, and providing cost-effective marketing opportunities for pharmaceutical companies. This vision aligns with SMS’s commitment to advancing healthcare communication and improving patient outcomes while contributing to overall community welfare.

  1. Can you provide insights into any upcoming initiatives or projects that SMS is currently working on to further advance healthcare communication and engagement?

SMS is actively involved in developing new products and exploring opportunities in the digital and augmented reality (AR) realms to further enhance healthcare communication and engagement between doctors and patients. These initiatives underscore SMS’s dedication to innovation and its ongoing efforts to elevate the healthcare experience for all stakeholders involved.

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